Reservation and cancellation condition 2024

updated at 20/12/2023

RESERVATION REQUEST: we accept reservations for a minimum stay of seven nights in July and August and for a minimum stay of three nights in May, June and September. Booking is nominal. Each family must send their request with their first and last name. Booking two or more pitches with the same first and last name is not allowed. After the request is sent, the booking office will inform you on how to confirm the reservation, if accommodation is available. If your request cannot be met and you have selected the “flexible date” option, you may receive alternative solutions.

DEPOSIT: a 40% deposit of the cost of the stay is required to confirm the reservation. For a stay costing less than € 100, the full amount is required. The reservation is confirmed if the deposit is paid on time. Otherwise, the reservation will be automatically cancelled. You will receive confirmation by e-mail, once payment is received.

THE PRICE OF THE PITCH INCLUDES: camper / caravan / tent pitch, electricity, toilets, hot showers, a parking space, if your car is parked on the pitch or in the dedicated car park, if applicable. The price does not include tourist tax, which amounts to € 1.50 per head for persons aged 14 and over for the first 10 days.

PRICE QUOTE: All prices on this website can vary on a daily basis, depending on availability and number of days until arrival date. The booking office will send you the final price. The price quote is based on the data you provide. We are not responsible for your errors and omissions. The quote price is guaranteed for the period of stay, type of pitch and number of persons indicated.  Any additional persons and days of stay, if applicable, will be charged according to the effective rates at the time of the stay.

PITCH NUMBER: for organisational reasons you can not book a specific number, a specific location and / or two or more neighbouring pitches. It is only possible to book the type of pitch. Therefore, even if you indicate your preferences, the booking office may not always be able to meet them. The assigned number will only be communicated upon arrival at the campsite and cannot be changed.

PETS: Dogs are not allowed.

CHECK-IN / CHECK-OUT: check-in from 11 a.m. The reservation is valid until 7 p.m. on the day of arrival. If you are late, you must inform the reception, otherwise your reservation will be cancelled. The pitch must be vacated by 10 a.m. In case of departure after 10 am, it is possible to request a late check-out, subject to availability. This must be requested at the reception 24 hours before departure. In this case, the late check-out rate will be applied.

CHANGES BEFORE ARRIVAL: if applicable, you can change the period of stay / type of accommodation up to 15 days before the expected arrival date. Changes may be accepted if compatible with the booking organisation. The cost of the stay will be updated to the rates effective at the time of the change.

The request must be sent by e-mail with the subject: “[Resv<reservation_number>] Change <dates / people>”.

You will receive an e-mail from the booking office informing you about the following:

1. a) confirmation of availability / variation accepted: the deposit that you pay for this reservation will be valid upon confirmation of the new reservation and will be updated according to the effective prices at the time of the variation request.
2. b) no availability / variation not accepted / the deposit paid exceeds the new quote: the booking is cancelled and the same rules apply as a cancellation. See section “CANCELLATION”.

VARIATIONS DURING THE CAMPSITE STAY (days of stay / number of persons / change of accommodation type): If applicable, you can extend the period of your stay. Additional days at the time of booking will be charged according to the effective prices at the time of the change request. Any additional persons to the number of people confirmed in the reservation will be charged according to the effective prices at the time of the change request. In the event of an earlier check-out or a shorter number of persons, the lower price between the confirmed reservation and the cost of the stay at the effective price at the time of the change request will be calculated. If the final price after the reservation change is lower than the deposit paid, the difference will not be refunded.

CANCELLATION must be communicated via e-mail only. If you cancel your booking up to one month before your arrival date, we will refund the deposit after subtracting € 10 of expenses. If you cancel less than one month and up to two weeks before the arrival date, we will refund the deposit with a 12-month-valid voucher.  If you cancel less than two weeks before the arrival date, you will not be refunded.